Chapter $08$: Development and Performance Feedback

The new performance management system at the Long Island Jewish Medical Center $($L$.$I.J$.$M$.$C$.)$ was specifically designed to address which of the following problems with traditional performance reviews?

Performance reviews are too subjective.

Managers cannot complete traditional performance reviews on time.

Performance reviews are done too often.

Traditional performance reviews are unfair to minorities.

Which of the following problems might occur with the new performance appraisal system at L$.$I.J$.$M$.$C$.?$ Check all that apply.

Different types of patients might be more or less susceptible to infection.

Measuring infection rates is subjective.

Employees may focus on getting good reviews from patients, even if it means bending the rules regarding proper treatment protocols.

Employees might get discouraged, because they feel they have no control over patient satisfaction ratings.

Now answer several questions about performance appraisal and employee development more generally.

Errors, such as stereotyping, are more grad likely to occur when managers evaluate employees based on the specific, measurable goals they achieve.