Chapter $09$ Exam $-$ Creating and Maintaining High$-$Perform...

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$1$ A manufacturing firm aims to become a high$-$performance work system. To do this, a survey team asks employees for comments and suggestions on how they can improve the firm. Some of the newest hires say they feel left out of decision$-$making processes, while some of the experienced employees say their objections towards the firm switching to cheaper manufacturing equipment went unheard. Which condition would help the firm strengthen the formation of its highperformance work system?

Multiple Choice

$$ The newest employees should be encouraged to focus on their tasks rather than being involved in improving work methods.

The management should allow experienced employees to participate in planning changes in equipment, layout, and work methods.

The new employees should play the largest role in making HR changes because they bring a fresh voice to the table.

$$ The firm should hire a third party to gain an outsider's assessment on what needs to be done.