Chapter $10$: Management in Action $($i$)$

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team could all be working on helping states and local public health authorities with their community outbreaks."

By July of $2020,$ Congress had opened an investigative probe to examine Carnival's response, the Australian police were conducting a criminal investigation to determine whether the company had purposefully lied to authorities about passengers' health in order to dock one of its ships in Sydney, and Carnival was facing multiple individual and class$-$action lawsuits. ${?}^3$

Arnold remained confident that consumer demand for cruises would bounce back after all the "negative noise" had a chance to die down.

FOOTNOTES

A$.$ Corr and C$.$ Palmerl, "Carnival Executives Knew They Had a Virus Problem, But Kept the Party Going," Bloomberg Businessweek, April $16,2020.$

C$.$ Tate, "Some Grand Princess Passengers Waited Weeks for Coronavirus Test Results, Or Never Got Tested," USA Today, April $20,2020,$ httpsJ$/$frww$.$usatodaycom.

M$.$ Aspan, "Why Cruise Lines Are Fighting with Passengers$-$And Each Other$-$Over Safety Standards," Fortune, July $16,2020,$

htros$/$flotune com$/2020$:$07$n$6/$cruise$-$companies$-$camival$-$lawsuits$-$coronavirus$-$safetyl.

References

Carnival CEO Arnold Donald claims that COVID$-19$ is $"...$ a generational global event$-$it's unprecedented." Based on this claim, what type of change is Donald dealing with?

Multiple Choice

innovative

adaptive