Chapter $11$:

Answer questions in Exercises $1$ and $3$ on page $407$ just after the section titled Step $10$: Follow$-$Up$,$ Follow$-$Up$,$ Follow$-$Up

Chapter $12$:

Answer the question in Exercise $3$ on page $437$ just after Follow$-$Up after Networking.

Answer the questions in Power $($Role$)$ Play on page $438.$ Since we cannot role play, write a script of how you would respond to the questions listed.