Question: Chapter 1 2 - Creating A Safety Culture At Custom TransportationPage 4 9 4 Custom Transportation, Inc. ( Custom ) , located in Elgin, Illinois,

Chapter 12- Creating A Safety Culture At Custom TransportationPage 494Custom Transportation, Inc. (Custom), located in Elgin, Illinois, is a company that specializes in the delivery of medical equipment and supplies to hospitals, clinics, and medical supply companies in the Midwest. The majority of employees at Custom are sales representatives, warehouse staff, and truck drivers. Currently, most of these workers are over age 40. As a result of ongoing expansion, the company will grow from 225 employees to more than 500 employees in the next three years. Several government contracts have already been signed, and more are anticipated. The company has recently hired you as the warehouse manager. Part of your job is to oversee all safety programs for the company. These duties had been handled primarily informally by the chief financial officer (CFO) prior to your coming onboard. On your first day, the CFO calls you in and gives you the following directives and information: Safety in the warehouse is becoming a real issue. The accident rate has tripled since last year. Something has to be done. Absenteeism has increased, especially on Fridays and Mondays. The company is spending 25% of its payroll costs on workers' compensation claims. Many of the claims are related to cumulative trauma disorders. Answer the following questions by applying the concepts learned in Chapter 12. Also, conduct literature reviews on the subject of discussion and use to support your case study answers (two peer-reviewed articles minimum NOT including the textbook; <30% similarity index score): 1. Before finding out the root of the problem, you have many factors you have to take into consideration. Expansion, age of workers, who is injured, increase in absenteeism and when this takes place, recent tripling of accident rate (25% of payroll on workers compensation cost is astronomically high, as 5% is high for this industry), and the injury type. Considering all of these factors, decipher what was the root cause, and how can this problem be addressed?2. What steps would you take to instill a culture of safety in this warehouse?3. Do you believe a wellness program makes sense for this company? Provide support for your answer.4. What do you believe will be the biggest challenge in increasing safety and health at this facility?
Subject : hhuman resourse management

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