Question: CHAPTER 10 1. Define reactive and proactive change and discuss the differences 2. List and briefly define the forces for change inside and outside the

CHAPTER 10

1. Define reactive and proactive change and discuss the differences

2. List and briefly define the forces for change inside and outside the organization

3. Discuss the 3 parts of Kurt Lewin's Change Model

4. What is Organizational Development (OD), what can it be used for and what is the effectiveness of it

5. Briefly list and discuss the 10 reasons why employees resist change

CHAPTER 11

6. Define the big 5 personality dimensions

7. Briefly define self-efficacy, self-esteem,locus of control and emotional stability

8. Define the three components of attitudes

9. List and explain the 5 distortions in perception

10. What are the trends in workforce diversity

11. Discuss the sources of job related stress


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