Chapter 10 Logistics

5) Reverse logistics is best described as:

A) Backhaul operations in transport

B) Aligning inbound processes

C) The process applied to operations functions required to facilitate the re-use of

products and materials

D) Breaking down logistics processes into smaller parts from the end of the cycle

to the beginning.

6) The Seven 'R's describe a well rounded logistics system. What is key to making the

seven 'R's work effectively? (Perhaps we should call it the 8th "R")

A) The consistent supply of service in the logistics system

B) The consistent supply of information up and down the supply chain

C) The consistent supply of materials and Labour to meet logistics Goals

D) The consistent flow of revenue used to support all activities

7) Supply chain decision takes place at various levels. If the tactical level serves to

facilitate purchasing strategies, what does the operational level contribute to supply chain

decisions?

A) Products to be manufactured, sales areas serviced

B) Order processing and immediate customer service issues

C) Partnerships with suppliers

D) Types and nature of third party suppliers to be used

8) Every firm has some sort of fulfillment cycle. What are three components in a

hospital's fulfillment cycle?

A) Forecast capacity needs, build capacity, deliver benefit

B) Budget for 100 percent utilization, 100 percent on time throughput, deliver

benefit

C) Create a need, deal with throughput, meet demand

D) Staff for capacity, deliver benefit.

9) When making distinctions on logistics providers and logistics users, we commonly

refer to them (in order) as:

A) Manufacturers and Purchasers

B) Carriers and Forwarders

C) Shippers and Receivers

D) Carriers and shippers

10) Reverse logistics should be part of an integrated supply chain process to reduce waste

in inventory. It has also become a part of sustainability. Why are firms bothering to focus

on the process?

A) Due to increasing pressure from stakeholders

B) Due to Impending Taxation Levels

C) Due to Threats from Government

D) Due to increasing pressure from competitors