Chapter 12 Assignment Chapter 12 Assignment Please answer the following questions: 1. What two types of services do internal auditors provide? Provide three examples of each type of engagement. 2. What steps are included in the planning phase of an assurance engagement? 3. What is the relationship between business objectives and business assertions? 4. What does "inherent risk" mean? 5. What elements do well-written observations include? 6. What is the difference between "negative assurance" and "positive assurance?" 7. What information must final assurance engagement communications include