Question: Chapter 12 Short essay question (10 points) a) Choose a company that you are familiar with. Include the name and website here. b) According to

Chapter 12 Short essay question (10 points) a) Choose a company that you are familiar with. Include the name and website here. b) According to your knowledge and online research, explain how this particular company uses technology to serve their customers. Make a list of the different techniques that are in use. c) What additional technologies could the company incorporate to better serve their customers and explain why you recommend them. 7 A v B I E S'S

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