Question: chapter 17 Conflict Survival Kit: Tools for Resolving Conflict at work, 2nd edition. --- --O11 JO ULD 2. For each of the six general categories

chapter 17 Conflict Survival Kit: Tools for

chapter 17 Conflict Survival Kit: Tools for Resolving Conflict at work, 2nd edition.

--- --O11 JO ULD 2. For each of the six general categories of behaviors, traits, and characteristics discussed in this chapter (openness, self-awareness, persistence, consideration of others, critical reasoning, and integrity), share examples you have observed in which (a) it was used or exhibited to the advantage of a party in a conflict situation and (b) its nonuse had detrimental effects on a party in a conflict situation. Describe these impacts. What do these examples tell you about the importance of developing and pos- sessing these behaviors, traits, and characteristics

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