Chapter 2 Case Study You recently joined Rosen Law Firm and love the spirit of camaraderie and mutual support that most employees exhibit. Of course, even in the best work environments, conflicts and misunderstandings can arise. Study the flowing scenarios and decide how to respond 1. You're an enthusiastic contributor to the Rosen wiki, but one particular employee keeps editing your pages on the wiki, often making changes that appear to add no value, as far as you can see. She doesn't seem to be editing other employees pages nearly so often, so you are beginning to wonder if she has a personal grudge against you. You want to address this uncomfortable situation without dragging your boss into it. How should you handle it? a. Edit some of her pages needlessly to help her understand how annoying this behavior is. b Approach her in person and ask her if there is something about your writing style that she finds unclear. That will open a conversation in a nonthreatening way. c. Post a notice on the wiki, emphasizing that all edits should be useful and unnecessary edits waste everybody's time. d. Ignore her behavior; confronting her will get you nowhere