Chapter 2: I believe that unions do not make it difficult for a company to attain a competitive advantage. Competitive advantage is described as the reasons a consumer would rather pick one product over another of similar value. A company will cater to those reasons in order to create that advantage it will have in the market or sometimes over multiple markets. Unions are made to protect companies and the employees that work for them. The only competitive advantage that would go over them is whether an applicant to work for the organization chooses to work for them over another company. Unions look over the well-being of employees through benefits and other types of programs to keep employees happy working for a company and make sure there would be no strikes against the company creating a lack of employees. This does not get in the way of competitive advantage because it does not directly impact the way the goods of the companies are marketed and sold. I believe that competitive advantage lies within the marketing and sales departments because they are the ones that have to outline the products to the consumers and make it worth their while to purchase whatever is being sold. Chapter 3: Merit pay is described as paying an employee more for giving a higher level of performance. The pay is given as an incentive for them to do better at the tasks at hand. Sometimes it is just a little bit more money in the employee paychecks, and other times the pay is widely based on how well a task is performed. An example I have seen in my own work experience is at BJ's Wholesale Club where we have multiple different types of memberships and perks. We would get a few extra dollars in our paychecks every time someone would renew their membership, upgrade their membership to get better perks, and upgrade to the credit card that we offer. Those few extra dollars help the employees push these things more often and would help the company get more revenue because wholesale clubs only really make money off of memberships. That is an example of merit pay working for a job, a few examples of merit pay not working for jobs would be clerical workers, managerial workers, and service providers. For clerical work such as a secretary, their job is only based on what gets called into them, and most of the time the people calling in are looking to go to someone else in the organization, so providing merit pay for them would be inappropriate. This is due to the fact that they really have nothing to perform in terms of promoting or selling anything to customers. For managerial workers, merit pay would be inappropriate because they are more in the executive part of an organization mainly serving in how a company will run. Although their performance would affect the organizations, their jobs do not revolve around how well the performance is, it just has to be good ideas for the organization. For service providers, merit pay is inappropriate because their jobs are only needed when the customer is looking for a service and most times will pay them based on how much the service provider is asking for and how much they need that service.

NOTE: I JUST NEED 50 WORDS RESPONSE ON THIS ASNWER.