Chapter 2 - The Environment in Which Projects Operate (Questions) 21. Enterprise environmental factors refer to both internal and external environmental factors that surround or influence a project's success. All of the following are true about these factors EXCEPT: A. Enterprise environmental factors include organizational culture, structure, and processes. B. Enterprise environmental factors include government or industry standards, such as regulatory agency regulations, codes of conduct, product standards, quality standards, and workmanship standards. C. Enterprise environmental factors include information technology software (e.g., an automated tool, such as a scheduling software tool, a configuration management system, an information collection and distribution system, or web interfaces to other online automated systems). D. Enterprise environmental factors exclude personnel administration functions (e.g., stafting and retention guidelines, employee performance reviews and training records, and time tracking) because these are considered to be functions of the human resources department