Chapter 23 Evaluating Decentralized Operat ions service categories and activity bases used by the CCS department. The assumed cost and activity table also includes some base quantity information for each service for October. CCS Service Category Help desk Network center Electronic mail Smartphone support Budgeted Activity Activity Base Budgeted Cost Base Number of calls Number of devices monitored Number of user accounts Number of smartphones issued $160,000 735,000 100,000 124,600 3,200 9,800 10,000 8,900 One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector Assume the following information for the COMM sector: All the office employees have been issued a smartphone, and 96% of them have a computer on the network. . One hundred percent of the employees with a computer also have an e-mail account. . The average number of help desk calls . There are 600 additional printers, servers, and peripherals on the network beyond the personal computers A. Determine the service charge rate for the four CCS service categories for October. B. Determine the charges to the COMM sector for the four CCS service categories for October The sector has 5,200 employees, of whom 25% are office employees. for October was 1.5 calls per individual with a computer ntoments with service denartment charges