Question: Chapter 3 , Project Management , discusses the difference between the waterfall approach to controlling projects versus the agile style of management. With the first,

Chapter 3, Project Management, discusses the difference between the waterfall approach to controlling projects versus the agile style of management. With the first, waterfall, well-defined projects have changes small enough to be managed without substantially revising plans. The projects progress smoothly in a step-by-step manner through each phase. But many projects, like software development, are ill-defined and need an agile approach with constant feedback and adjustments. Such projects are tackled incrementally, and small chunks meet limited objectives.
Part 2
John Deere had invested heavily in a traditional Enterprise Resource Planning(ERP) software upgrade in Australia, with poor results. Dealers complained that the new system was too hard to use and unintuitive. For example, one process that had been 5 steps turned into 27. Data was inconsistent and often inaccurate, and the system crashed often. After numerous expensive attempts with "off the shelf" ERP software developed by the waterfall approach, John Deere decided to take an agile approach as it upgrades its U.S. ERP(the topic of Chapter14).
Part 3
The old non-customized "off the shelf" ERP systems were just not able to keep up with John Deere's innovations. For instance, Deere sales teams will be using tablets with video demos and financial data in the field to present new products to customers. Similarly, management wanted current data with product availability and payment data immediately available via a tablet.
Part 4
Management also recognized the advantages of agile project management. These include faster delivery of new functionality, better alignment between users and developers, and giving users more ownership of new processes. Deere found that another distinct advantage of the agile approach is that as incremental improvements were made in the system, both user and customer satisfaction improved. And improved morale supports even more changes. This closer connection between users and developers is expected to bode well for enhanced responsiveness to future changes in Deere's business processes.
Source: Industry Week(Aug 11,2022).
Part 5
Critical Thinking Questions
1. Which software solution implemented via the waterfall approach performed poorly for John Deere in Australia?
A.
ERP
Your answer is correct.B.
MRP
C.
ISO
D.
AI
E.
JIT
Part 6
2. What presents the primary reason John Deere's agile approach worked better than its waterfall approach?
A.
standardization
B.
automation
C.
customization
D.
documentation
E.
expansion

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