Question: CHAPTER 4 CREATIVE PROBLEM SOLVING AND DECISION MAKING 1 4 1 Discussion Questions How does Toyota address both decision making and problem solving in its

CHAPTER 4 CREATIVE PROBLEM SOLVING AND DECISION MAKING
141
Discussion Questions
How does Toyota address both decision making and problem solving in its operations?
How does Toyota's approach to decision making and problem solving address the four management functions?
How does Toyota apply the six-step decision-making process model in its operations?
How does Toyota use groups to support decision making and problem solving?
What do you think of Toyota's 8-Step Problem Solving Model? Do you think you could use it at any of the employers where you have held part-time jobs or internships as a student? Why or why not?
Do you think that it would be better for Toyota to use a more informal approach to decision-making and problem solving so that management and workers have more flexibility to address issues they face in performing their jobs? Why or why not?
CHAPTER 4 CREATIVE PROBLEM SOLVING AND DECISION MAKING 141 Discussion Questions

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