Chapter 4 Hardware and Software 1. How do the challenges faced by Stantec differ from those faced by other industries? (Hint: Think about sharing files among students for group projects.) 2. What are the implications of this case for companies that develop new software tools? How could adoption barriers be reduced? (Hint; Think of disruptive technologies.) 3. Are there any examples of inferior technologies that have achieved lock-in and would therefore be hard to improve? (Hint: You probably have used one already today.) 4. How do the ideas of switching costs and of networks effects relate to high technology? Do they exist in other industries? (Hint: Consider the railway industry, for example.) 5. ow should new software be evaluated? How important is market share? Are these factors more or less important to smaller firms