Question: Chapter 4 Process Design What is process design? What objectives should process design have? How do volume and variety affect process design? How are processes

Chapter 4 Process Design

What is process design?

What objectives should process design have?

How do volume and variety affect process design?

How are processes designed in detail?

What are the effects of process variability?

Chapter 5 Innovation and design in p/s

How does innovation impact Design?

Why is good service and product design important?

What are the stages in service and product design?

What are the benefits of interactive design?

Chapter 6 Supply network design & Forecasting

Why should an organization take a total supply network perspective?

What is involved in configuring a supply network?

Where should an operation be located?

How much capacity should an operation plan to have?

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