Question: [Chapter 5 IT Infrastructure] 5. A company needs to build a new Information System for more effective and efficient business operations. To build a new

[Chapter 5 IT Infrastructure] 5. A company needs to build a new Information System for more effective and efficient business operations. To build a new system by the company's own technical capabilities, the company may build a system that delivers satisfying performance.

a. If the company has determined to build a new Information System by in-house capabilities rather than contracting out to an external company, what will be the justifications for the decision?

b. The biggest portion of the Total Cost of Ownership for an Information System is in the maintenance cycle. The turnover rate of the IT staff is known to be very high. What can be done to maintain the Information System even though some key IT personnel are changed?

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