Question: Chapter 6 A Guide To Computer User Support For Help Desk And Support Specialists - 6th Edition Case Project - 4. LBE Helpdesk Software Tutorial

Chapter 6 A Guide To Computer User Support For Help Desk And Support Specialists - 6th Edition

Case Project - 4. LBE Helpdesk Software Tutorial

Use the tutorial steps in Appendix B to get experience with the LBE Helpdesk package, which you can download by following the instructions in the appendix. Then, complete Case Project 1 at the end of Appendix B.

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