Chapter 6 Assignment 2

1. Poor language skills. You have just been promoted to office manager, which left an opening for the position you vacated. A temporary has been working in your office, a dedicated hard-working office assistant with excellent technical skills. She is on the job everyday, gets along well with office staff, and is excited about her job. She has two problems: (1) Her language skills are not polished, she frequently mispronounces words, and often used words incorrectly and (2) she dresses inappropriately for the office in your opinion. She has applied for the position, and you feel she is the person best qualified for the job, especially with her experience in the job already. If you hire her full-time, what would you do to help her improve her language skills and her dress? Be specific; complete step-by-step plan.

4. E mail abuse. You received a scathing e-mail from the e-mail administrator reprimanding everyone using the e-mail system for personal use. Some employees have been abusing the system by sending and receiving personal e-mails. You have not been a part of this group. You feel the administrator was wrong to send the e-mail to everyone and should have addressed the issue with each individual who was abusing the system. How would you have handled this situation.