Chapter 6 : Starting a Small Business

1. Educators often operate independently and teach a limited number of pupils at any given time. Why are educators considered to be micropreneurs?

2. Sharon Anderson Wright spent her teenage years at her familys used bookstore. She knew what her customers liked to read and worked to learn the fine details of the business. This experience served her well as she expanded Half Price Books into a national company. How do you think Wrights experience helped the business succeed?

Chapter 7: Management and Leadership

1. Rather than telling employees exactly what to do, managers today tend to give their employees enough independence to make their own informed decisions about how best to please customers. How do you think most employees respond to this empowerment on the job?

2. Tony Hsieh, CEO of Zappos.com, views culture as his companys top priority. He believes that all other aspects of business fall easily into place as long as employees are happy and motivated by their work. Hsieh got rid of middle managers and allowed employees to make more decisions on their own. Do you think you a self-managed workplace is a good idea? WHY?