Chapter 6: what are the basic legal issues involved in layoffs. Discuss the process of progressive discipline and explain its importance to organizations. What are the basic causes of job dissatisfaction. What are the basic consequences of job dissatisfaction in the workforce. Chapter 7: Compare and contrast the advantages and disadvantages of internal versus external recruiting. Which selection techniques would you feel most confident in using. Why? What kinds of training would organizations prefer to "pay for" - specific skills training or more general management development. Why