Question: Chapter 7 - Utilization How many computer repair troubleshooters should be on duty from 4:00 p.m. to 10:00 pm if total demand during that period

Chapter 7 - Utilization

How many computer repair troubleshooters should be on duty from 4:00 p.m. to 10:00 pm if total demand during that period is 60 calls? The service rate is four (4) calls per hour and the target utilization is 90%.

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