Chapter 8 Culture and Communication Homework

Please read chapter 8 and respond to questions 1-5. Please use this worksheet shell for your responses.

1: Define effective communication. (1)

2: Give three examples of verbal barriers to effective cross-cultural communication and use a brief scenario to illustrate/explain how each example might create a barrier to effective cross-cultural communication. (6)

2.1

2.2

2.3

3: Please refer to box 8.1 text p. 217. What communication lesson can managers learn from the scenario in box 8.1? (1)

4: Please refer to box 8.3 text p.225. State and define the communication method illustrated in the scenario in box 8.3. (1)

What cross cultural communication challenges are associated with the communication method that you stated in response to question 4 above? (1)