Chapter $8$ Discussion $-$ Improving Patient Safety $-$ Intro to Healthcare Management, $4$th Ed

$2.$ Read the article: Reason, J$.2000.$Human Error: Models and Management. British Medical Journal $320(7237)$: $768-770.$ ncbi.nlm$.$nih.gov$/$pmc$/$articles$/$PMC$1117770/$pdf$/768.$pdf$.$ Apply the model to the wrong$-$site surgery event in critical concept $8\mathrm{.}2.$ Describe how the model helps in understanding what happened.

$3.$ Read the description of the wrong$-$site surgery event in critical concept $8\mathrm{.}2$ and the root causes identified by the team who conducted the RCA. Conduct a literature review and Internet search for corrective actions aimed at preventing wrong$-$site surgeries. Which of these actions would help prevent a similar event from occurring at the hospital described in critical concept $8\mathrm{.}2?$

$4.$ How do healthcare providers $($e$.$g$.,$ hospital, emergency department, personal physician, nurse practitioner, therapist, pharmacist, etc.$)$ keep you safe from being harmed by the effects of healthcare services. What could your providers do better to keep you safe?

$5.$ Use information on the Leapfrog website $($www$.$hospitalsafetygrade.org$)$ to identify the safety grade given to the hospital nearest your location. Based on what you find, discuss what safety improvement opportunities exist, if any.

FMEA Worksheet.xlsx