Chapter 8 - Homework eBook Calculator Print Item Nonfinancial Performance Measures Alpha University wishes to monitor the efficiency and quality of its course registration process. a. For each performance measure, identify it as either an input or output measure related to the efficiency and quality of its course registration process. Performance Measure Input/Output Registration staffing per student. Technology investment per period for registration process. Cycle time for a student to register for classes. Number of times a course is unavailable. Training hours per registration personnel. Amount of faculty staffing. Number of separate registration events or steps (log-ons or line waits) per student Number of times a replacement course was used by a student. Amount of technology capacity (size of computer, number of input lines) for registration process. Maintenance dollars spent on the registration system. Number of registration errors. Student satisfaction score with the registration process. b. Does Alpha University use nonfinancial measures for monitoring this process? Check My Work 5 more Check My Work uses remaining. Assignment Score: 0.0% Save and Exit Submit Assignment for Grading Chapter 8 - Homework eBook Calculator Print Item Nonfinancial Performance Measures Alpha University wishes to monitor the efficiency and quality of its course registration process. a. For each performance measure, identify it as either an input or output measure related to the efficiency and quality of its course registration process. Performance Measure Input/Output Registration staffing per student. Technology investment per period for registration process. Cycle time for a student to register for classes. Number of times a course is unavailable. Training hours per registration personnel. Amount of faculty staffing. Number of separate registration events or steps (log-ons or line waits) per student Number of times a replacement course was used by a student. Amount of technology capacity (size of computer, number of input lines) for registration process. Maintenance dollars spent on the registration system. Number of registration errors. Student satisfaction score with the registration process. b. Does Alpha University use nonfinancial measures for monitoring this process? Check My Work 5 more Check My Work uses remaining. Assignment Score: 0.0% Save and Exit Submit Assignment for Grading