Chapter $9$

$1.$ What is a psychological contract? List the things that might be included in individual contributions. List the things that might be included in organizational inducements.

$2.$ As a manager, how can you tell that an employee is experiencing job satisfaction? How can you tell that employees are highly committed to the organization? If a worker is not satisfied, what can a manager do to improve satisfaction? What can a manager do to improve organizational commitment?

$3.$ Assume that you are going to hire three new employees for the department store you manage. One will sell shoes, one will manage the toy department, and one will work in the stockroom. Identify the basic characteristics you want in each of the people to achieve a good person job fit.

Chapter $10$

$1.$ Summarize Maslows hierarchy of needs and the two$-$factor theory. In what ways are they similar and in what ways are they different