Chapter 9-

Discussion Question #1: What are the seven layout strategies presented in this chapter? Discussion Question #11: What layout variables would you consider particularly important in an office layout where computer programs are written?

Chapter 10-

Discussion Question #5: What are five core characteristics of good job design? Discussion Question #6: What are the differences among job enrichment, job enlargement, job rotation, job specialization, and employee empowerment? Problem #10.1: Rate a job you have had using Hackman and Oldham's core job characteristics (see page 413) on a scale from 1 to 10. What is your total score? What about the job could have been changed to make you give it a higher score?

Chapter 11-

Discussion Question #4: How do we distinguish between the types of risk in the supply chain? Discussion Question #14: What can purchasing do to implement just-in-time deliveries? Problem #11.4: Using sources from the Internet, identify some of the problems faced by a company of your choosing as it moves toward, or operates as, a virtual organization. Does its operating as a virtual organization simply exacerbate old problems, or does it create new ones?

Chapter 12-

Discussion Question #1: Describe the four types of inventory. Discussion Question #4: Identify and explain the types of costs that are involved in an inventory system.