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$\frac{2}{3}$

$88\%$

Question $1$

$[$Soalan $1]$

The customer requirements for a new calculator design with their respective weightages are: $[$Keperluan$-$keperluan pelanggan untuk reka bentuk kalkulator yang baru dengan pemberat masing$-$masing adalah:$]$

$\backslash$table$[[$Customer Requirement $[$Keperluan Pelanggan$],$Weightage $[$Pemberat$]],[1.$ Large, Clear Display $[$Paparan Besar, Jelas$],35],[2.$ Fast Processing Speed $[$Kelajuan Pemprosesan Pantas$],25],[3.$ Durable and Scratch$-$Resistant $[$Tahan Lasak dan Kalis Calar$],20],[4.$ Long Battery Life $[$Hayat Bateri Panjang$],20]]$

$($a$)$ Based on these customer requirements, propose THREE $(3)$ engineering characteristics to help addrys those needs. For each characteristic, specify the unit of measurement and the improvement direction.

$[$Berdasarkan keperluan pelanggan ini, cadangkan TIGA $(3)$ ciri kejuruteraan untuk membantu memenuhi keperluan$-$keperluan tersebut. Untuk setiap ciri, nyatakan $$nit ukuran dan arah penambahbaikan.$]$

$(6$ Marks $/$ Markah$)$

$($b$)$ Construct a House of Quality $(HoQ)$ matrix by relating each customer requirement to the proposed engineering characteristics in Question $1($a$).$

$[$Binakan sebuah matriks Rumah Kualiti $($HoO$)$ dengan menghubungkan setiap keperhaan pelanggan kepada ciri kejuruteraan yang telah dicadangkan pada Soatan $1($a$).]$

Use the relationship scores of $0,1,3,$ and $9$ to indicate the strength of each relationship: $[$Gunakan skor hubungan $0,1,3,$ dan $9$ untuk memmjukkan kekuatan setiap hubungan:$]$

$0$: No relationship $[$Tiada hubungan$]$

$1$: Weak relationship $[$Hubumgan lemah$]$

$3$: Moderate relationship $[$Hubungan sederhana$]$

$9$: Strong relationship $[$Hubungan kuat$]$

$(4$ Marks $/$ Markah$)$

$($c$)$ Explain your thought process in determining the level of relationship strength between the customer requirements and engineering characteristics as in Question $1($b$).$

$[$Terangkan proses pemikiran anda dalam menentukan tahap kekuatan hubimgan antara keperluan pelanggan dan ciri kejuruteraan seperti yang dinyatakan dalam Soalan $1($b$).]$

$(4$ Marks $/$ Markah$)$

$($d$)$ Calculate the importance ranking for each engineering characteristic based on the matrix's weightage and relationship scores as in Question $1($b$).$ Show your calculations and arrange the

engineering characteristics based$\_$n their mriority

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