Question: Chip and Dale started a new business that involves taking tourists on wilderness backpacking expeditions in the Disney Amazon. Their business has taken off faster
Chip and Dale started a new business that involves taking tourists on wilderness backpacking expeditions in the Disney Amazon. Their business has taken off faster than expected and now they are having issues with effectively managing their employees, which comprise mostly of Generation Z and Millennials. As their business has grown, productivity has dropped. Chip argues that Dales open office concept is to blame. He feels the open floor plan, mixing managers and workers in completely open offices, using shared tables and desks causes too many distractions. Chip feels the office should put up walls and have traditional offices, and argues the problem is Dales hierarchical management structure.
- How could Chip and Dale use the different theories of the Historical and Contemporary Perspectives to determine the best way to manage their growing business and employees. Discuss the different theories under each perspective in detail.
- Should Chip and Dale to rational decision making or nonrational decision making to reach a solution? Explain the pros and cons of each decision making style and how you reached your final decision.
- How might Chip and Dale use the four group problem-solving techniques to reach a solution? Explain your answer in detail.
- How might unconscious bias influence their decision-making? When explaining your answer think about the ten common decision-making biases as well as the videos shown in Module 7.
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