Question: Choose a work/personal experience from your life which has had a profound effect on you as to how you view customer service. The reason for

Choose a work/personal experience from your life which has had a profound effect on you as to how you view customer service. The reason for choosing this event and how it stands out for you?

1. Contextualize your reflection: What are your learning goals? What are the objectives of the organization? How do these goals fit with the themes or concepts from the course?

2. Provide important information: What is the name of the host organization? What is their mission? Who do they serve? What was your role? What did you do?

3. Analytical Reflection: What did you learn from this experience? About yourself? About working in the field? About society?

4. Personal Reflection: What does it mean for my future? Lessons learned from this experience? How will it be help me with my future goals?

write a reflective paper?

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