Question: Choose EITHER a recent good service experience OR a recent bad service experience. Briefly convey the circumstances of the experience in your initial post. Next,

Choose EITHER a recent good service experience OR a recent bad service experience. Briefly convey the circumstances of the experience in your initial post. Next, discuss which elements of services (basically anything you learned about services in chapter 10) contributed to the good/bad experience. Note that a thorough answer to this question will likely address three or more elements of services.

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