Question: Choose the answer that is NOT true. If a message will not bring any change, a writer probably should not send the message. Offering options
Choose the answer that is NOT true.
If a message will not bring any change, a writer probably should not send the message.
Offering options is a way to deemphasize negative news.
Writers should try to anticipate how readers will react to their messages.
A message meant to vent some angst, or "let somebody know how I feel," should be sent while the
writer's emotion level is high.
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