Choose the best answer: $75$ points $(1\mathrm{.}5$ point each$)$

Which of the following is the purpose of the strategic human resource management process?

A$)$ to get all work completed for minimal cost in the least amount of time

B$)$ to get all work completed for maximum quality

C$)$ to get all work completed while balancing cost, quality and time

D$)$ to manage people at work to their satisfaction

E$)$ to get optimal work performance to help realize company mission and vision

In the stage of Lewin's change model, managers try to instill in employees the motivation to change, encouraging them to let go of behaviors that are resistant to innovation.

A$)$ instigating

B$)$ changing

C$)$ unfreezing

D$)$ modeling

E$)$ destabilizing

A person who scores high on the $q,$ personality dimension is typically relaxed, secure$,$ and unworried.

A$)$ extroversion

B$)$ learned helplessness

C$)$ emotional stability

D$)$ conscientiousness

E$)$ self$-$esteem

When a manager expects employees perform badly, they probably will and when you expect them to perform well, they probably will. This is known as the Pygmalion effect and it is also known as:

A$)$ burnout.

B$)$ learned helplessness.

C$)$ selective perception.

D$)$ a self$-$fulfilling prophecy.

E$)$ causal attribution.

According to expectancy theory, your $q,$ is low if you don't think a bonus or raise is going to be big enough to justify working evenings and weekends.

A$)$ need

B$)$ expectancy

C$)$ instrumentality

D$)$ reinforcement

E$)$ valence

Keeping teams small and making sure that performance standards are clear and accepted helps a team's: