Choose the correct answer

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1. Everyone asks Anna how can she manage and handle neurotic customers, she always reply that it is hard to explain and that she follows her intuition in such cases. This type of knowledge is known as:

1. Explicit
2. Tacit
3. experience
4. Fragmented

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14. During the Covid-19 crisis organizations had to come up with new plans and strategies in order to deal with the new situation. This is known as:

1. Programmed decisions
2. Non-programmed decision
3. Procedures
4. None of the above

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15. David avoids conflict with his team, he never listens to them, and he takes all the credit for their hard work. David is a typical:

1. Manager
2. Leader
3. Influencer
4. None of the above

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16. John makes decisions using logic and after critically analyzing concrete data, the John preference type according to Myers Briggs is:

1. Introverted
2. Extroverted
3. Perceiving
4. Thinking

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17. Walid got a bonus for finishing his work before the deadline. Which method of learning is being used:

1. Observation
2. Goal orientation
3. Fragmented
4. Reinforcement

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18. Paul enjoys spending time alone, then Paul is an............. person.

1. Introverted
2. Extroverted
3. Open
4. Agreeable