Choose the correct answer (explain) 1. a) Encoding b) Receiver c) Decoding d) Feedback means to impart understanding of the message. 2. When is the communication process complete? a) When the sender transmits the message b) When the message enters the channel c) When the message leaves the channel d) When the receiver understands the message. 3. Which of these must be avoided for effective communication? a) Sharing of activity b) Listening e) Ambiguity d) Politeness 4. Which of these is not a commandment of effective communication? a) Clarity in language b) Listen poorly c) Home communication skills d) Adequate medium 5. Which of these is not a type of effective listening? a) Discriminative listening b) Evaluative listening c) Irritated listening d) Appreciative listening 6.Public speaking is only verbal activity a) True b) False 7. Which of these should be avoided for an effective speech? a) Determination of the purpose b) Selection of message c) Lack of interest d) Selection of theme 8. Which of these is the first step in the listening process? a) Stop talking b) receiving c) Interpreting d) Responding