Choose the most appropriate answer. Write your answer in the answer sheet

5) Customer relationship management can help a company determine what supplies and equipment are required for the value chain. (T/F)

6) The computer hardware that most nonprofit organizations choose is virtually identical. (T/F)

7) Organizations typically make a one-time investment in the computer hardware necessary to meet their needs with little need for future changes and upgrades. (T/F)

8) The kernel is the heart of the OS and controls the most critical processes. (T/F)

9) Application software such as Microsoft Office Excel manipulates the computer hardware directly. (T/F)

10) The file manager component of the OS controls how memory is accessed and maximizes available memory and storage. (T/F)