Question: Chp. 4 What are the problems with deploying Phoenix in nine days? What are the problems between Development and Operations? Why is there tension between
Chp. 4
- What are the problems with deploying Phoenix in nine days?
- What are the problems between Development and Operations?
- Why is there tension between Sales and IT?
- What is a change management system? Why is it important? Why isnt it used?
Chp. 5
- What are the new problems that surface in Chapter 5? For each problem, provide a brief description, the people with their role (e.g., Nancy Mailer, Chief Audit Executive) involved.
- How does Bill plan to get the much-needed additional resources?
Chp. 6
- What are the top three projects that IT spends their time on?
- In general, what are the problems with the change management system?
- What process do they finally use to get a list of changes?
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