Cindy has spent a year managing a call$-$center in India and she just got done giving all of her employees a performance appraisal to let them know how they are doing.

She used a graphic rating scale and gave all $10$ of her employees an "acceptable" rating even though she has several excellent and two under performing employees.

Cindy focused mostly on her employee's attitude and initiative while talking to them instead of focusing on their results.

She filled out the narrative section on the form before she assigned the actual ratings and remembered to rate one element for all employees at a time instead of completing one employee's entire appraisal.

This morning Cindy got a call from corporate indicating that she has to cut her payroll costs by lay$-$offing off one call$-$center worker and she is supposed to rely on the results from the appraisals to do this.

Giving all the employees the same rating even though their performance differs would be considered a error.

thin$-$slicing

recency

distributional

similar to me