Class Assignment $-$ Onboarding a New Employee

There are three objectives for this assignment:

$1.$ We are deepening our understanding of and building on what we learned this week about onboarding.

$2.$ We are getting to network with each other in a smaller setting. Spend some time in your breakout meeting to get to know each other.

$3.$ Learning comes in many forms $-$ including learning from other students. This assignment gives each of you an opportunity to share your thoughts with other learners in your group.

Case Study

In our professional experiences, most of us have been frustrated with coworkers that didn$$t know everything they needed to know and cost their employer money $($or their coworkers time$)$ needlessly. These employees are also very frustrated. A good plan for onboarding and training can engage employees and save money.

Think about a time when you wished your coworkers had received more training in their positions. Then, use the ADDIE $($Analysis$,$ Design, Development, Implementation, Evaluation$)$ method to develop a training program for a customer service employee $($cashier$,$ teller, call$-$center personnel$),$ using your own knowledge as the basis for that training program. If you haven$$t been employed before, or if you don$$t remember an instance where coworkers needed training, create a fictional scenario. You should pick one job for your group $($either real or fictional$).$ You should come up with a robust plan for the position you select that incorporates all of the elements of ADDIE.

Analysis: Identify the learning gap.

Design: Identify the leaning objectives.

Development: Develop a performance solution.

Implementation: Deliver the performance solution.

Evaluation: Evaluate the results.