Question: Class Exercise 2: Restaurant - A restaurant has recently lost many customers due to poor customer service. The management team has decided to address this

 Class Exercise 2: Restaurant - A restaurant has recently lost many

Class Exercise 2: Restaurant - A restaurant has recently lost many customers due to poor customer service. The management team has decided to address this issue first of all by focusing on the delivery of meals. - The team gathered data by asking customers about how quickly they liked to receive their meals and what they considered as an acceptable wait. - The data suggested that half of the customers would prefer their meals to be served in 15 min or less. All customers agreed that a waiting time of 30 min or more is unacceptable Required: From the above information, design metrics for the measurement of the restaurant's performance

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