Question: CLASS EXERCISELearn more about quality and safety dashboards. One might ask whether these represent a command-and-control mentality, whereas CQI seemed to have started out with

CLASS EXERCISELearn more about quality and safety dashboards. One might ask whether these represent a command-and-control mentality, whereas CQI seemed to have started out with a participatory management philosophy. So how can these two philosophies be part of the same effort? Try to explain the apparent shift over time from one philosophy to the other.

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