Question: Classify each key performance indicator according to the balanced scorecard perspective it addresses. Choose from the following: financial perspective, customer perspective, internal business perspective,

Classify each key performance indicator according to the balanced scorecard perspective it addresses. Choose from the following: financial perspective, customer perspective, internal business perspective, or learning and growth perspective. Balanced scorecard perspective: Key performance indicator: 9. Number of repeat customers 10. Employee turnover 11. Revenue growth Key performance indicator: 12. Number of on-time deliveries 13. Number of defects found during the manufacturing process Balanced scorecard perspective:

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