Conflict management is an integral part in managing employees effectively. Briefly discuss the dual concern model of
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Conflict management is an integral part in managing employees effectively. Briefly discuss the dual concern model of conflict management and the causes of conflict in the workplace. Then, discuss how emotional intelligence can be used to manage conflict in the workplace. In-depth discussion on the dual concern model. In-depth discussion on the elements of the dual concern model techniques such as: accommodation, competing, avoidance and negotiation. Causes of conflict discussed in depth.
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Business Law The Ethical Global and E-Commerce Environment
ISBN: 978-0071317658
15th edition
Authors: Jane Mallor, James Barnes, Thomas Bowers, Arlen Langvardt
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