Client Acceptance and Retention Analysis using eBay as a company. A reference to a textbook or article concerning Client Acceptance and Retention, a reference to the 10-K of the target company, a reference to the 10-K of a competitor, a relation to the use of financial statement ratios, and a reference to the 8-K of the target company.

You may use a private company if you have access to their financial statements. Otherwise, use a public United States company.