Client Two - Emma

Part One:

Plan to support self-advocacy

For the client, use the below template to plan and document the proposed strategies.

Planning
Situation requiring support	In this section, detail the support needed. Outline what the issue is and what will be required of you to support the client.
Strategic Questioning	Use this space to record the questions you may ask the client to assist in clarifying the issue/need.
Needs and Rights	In this section, outline the strategies that can be used to assist the client in identifying their own needs and rights.
Advocacy Options	In this section, outline the potential advocacy options and list the benefits and key features of these options. Include reference to the opportunity that each of these options has for negotiation.
Sharing Understanding	Detail how you plan to create a shared understanding about the issue and the choices available.
Potential Barriers	In this section, detail any barriers or potential barriers identified in either the choices available or the ability of the client to self-advocate. For each barrier identified, highlight proposed strategies to assist in overcoming each barrier.
Collaborate and Practice	Describe the plan you will put in place to invite collaboration and assist the person in practising self-advocacy. List in this section the following information: Potential strategies to invite collaboration Strategies, schedule and approach to assist supporting self-advocacy practice (including negotiation & mediation).
Resources	This section requires you to identify and list self-advocacy resources. Include reference to: Promotional material developed about self-advocacy Referral options Documentation utilised by yourself to document advocacy options Resources that the person may use to document their circumstances and events relating to the situation.

Part Three:

Support self-advocacy

For the client, use the below template to document the steps taken to support self-advocacy in relation to the following points. You will be required to answer the questions and provide any additional information about the topics.

Supporting
Selected Strategies	What are the action steps required, and what support is needed to complete the actions? Include what the client can do independently and detail the support required from you.
Barriers	What barriers has been uncovered, and how have you supported the person to implement strategies to overcome these barriers? Include the actions that the person applied and the support needed from you.

Part Four:

Reflective Report

For the client, use the below template to complete your reflective report.

Reflection
Follow up	Describe the follow-up process you undertook and how you supported the client to reflect on their situation and their actions. How did they feel about the process taken and overall outcomes? What further support is needed from you?
Reflection	Looking back at this situation and process undertaken, what do you feel worked well, and what strategies applied would you re-consider next time. For this section, also consider what you recorded in Part One - Planning and Part three - Supporting. Questions to prompt reflection Were there questioning strategies identified in the planning stage that were more effective than others? What strategies were applied that resonated with the individual? What promotional material and information provided met the person's needs? Were the strategies used to assist the person in identifying their rights and needs effective? Were the potential barriers identified in Part A planning, reflective of the barriers uncovered in Part B, and were the strategies applied supportive of the individual and assist overcoming the barriers? What would you do the same? What would you do differently?