Question: Cliff is in a training session at work when he receives a nonurgent call on his cell phone. What is the best course of action?
Cliff is in a training session at work when he receives a nonurgent call on his cell phone. What is the best course of action?
He should answer the call and let the person know he'll need to call them back.
He should excuse himself and step into the hall to take the call.
He should reject the call and get back to the caller during a break.
He should reject the call and send a text to the person instead.
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