Question: Co - worker: It's not just the problems they're trying to solve. It's even the how - to for doing everyday tasks. A couple of

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worker:

It's not just the problems they're trying to solve. It's even the how

-

to for doing everyday tasks. A couple of people keep coming back to me to explain a process again and again.

You:

These processes feel natural to us because we've done this work for so long. We should really invest some time into make that knowledge more ever happens to one of us

. 1 .

though, not just for training, but you know, in case anything

Coworker:

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