Coca Cola is flowing into the Cloud! Brian Shipman Kenya Spratt Dexter White BMGT 487 7380 Project Management Professor Mitchell Richard 02/28/2017 Introduction Now that objectives have been identified and the way to achieve those objectives, all key players need to be identified for a successful transition to Microsoft Office 365. To do this, an organizational chart must be developed. The organizational chart helps to identify and recruit individuals that have a direct impact on the success of the project. The organizational chart also helps specify roles and areas of responsibility to determine how they will interact with each other throughout the project lifecycle. By creating an effective organizational chart the project of migrating to Microsoft Office 365 will meet the goals of Coca-Cola and ensure project success. Organizational Chart Position Descriptions Project Sponsor / CIO The Project Sponsor / CIO is the the executive sponsor of the project. This individual noticed there was a need for a change and had the authority to make that change happen (the ePMbook, 2016). The CIO is the head of the IT organization and will speak directly to the top-level executives regarding this project and the pros/cons of migrating the organization's email to Office 365. Project Lead / IT Manager The Project Director is tasked with assuming executive authority over the project (the ePMbook, 2016). This position has the power to approve or disapprove all decisions over this project with oversight by the CIO (the ePMbook, 2016). This position will report directly to the CIO with regards to status and major issues to this project. Project Manager The Project Manager covers the day-to-day responsibility of the project (the ePMbook, 2016). Though this position is filled by the consulting firm assisting with the project, they report directly to the Project Director and Project Sponsor. This position controls the human resources assigned to the project (the ePMbook, 2016). IT Security Lead Oversees the operations of the security solutions and implementation Oversees security vulnerabilities and making final assessment Establishes security policy procedures and training This position will attend all meetings, as to be the liaison between the IT security team and the project team. IT Infrastructure Lead Manage the company's data and implement up-to- date solutions across the IT infrastructure Work with IT Team and executives to propose improvements to infrastructure and report progress Responsible for making sure the network infrastructure and associated programs run seamlessly and perform as a solid platform for its intended purpose This position will attend all meetings, as to be the liaison between the IT systems admins and the project team. Help Desk Lead The Help Desk Lead supervises the organization's help desk team assigned to the project. This position will attend all meetings, as to be the liaison between the help desk and the project team. Senior IT Security Analyst Responsible for assessing information risk and facilitates remediation of identified vulnerabilities for IT security and IT risk across the enterprise. Reports on findings and recommendations for corrective action Performs vulnerability assessments using IT software and security tools Identifies opportunities to reduce security risks This position is the Solution Architect of the IT security environment, as the position requires an individual with expert knowledge of IT security systems, specifically this organizations. Junior IT Security Analyst Assist in planning, management and execution of vulnerability and risk assessments. Research, track, and report security threats and potential vulnerabilities. Provide assistance and subject matter expertise in IT security Configure, monitor, and maintain virus protection software This position a Computer Operations Analyst, as they specifically deal with the live operations of the organization's IT security, by monitoring firewalls, network access, and anti virus/malware systems (the ePMbook, 2016). Senior IT Systems Admin Diagnose and correct e-mail systems issues. Configure and troubleshoot software and hardware enhancements and upgrades Lead system administrators to manage server and e- mail systems This position is the Solution Architect of the current on-premises e-mail environment, as the position requires expert knowledge in the how the organization's email environment is setup. This position will provide documentation to the project team in regards to how the on-premises e-mail system is setup. Junior IT Systems Admin Administer and maintain system support Test, Troubleshoot, Diagnose, and resolve all problems Provide timely technical support This position is a Computer Operations Analyst, as they specifically deal with the technical operations of the organization's server environment. (the ePMbook, 2016). Senior Help Desk Technician Provide professional service and advice to users. Analyze problems, identify, and create solutions for users. Monitor performance, make recommendations to junior staff (Automatic Data Processing INC., 2017). Junior Help Desk Technician Provide service to employees for basic software support. Configure and reset network access. Process coordination with program setup, installation, and updates. Provide training to end users. Senior Office 365 Engineer The Senior Office 365 Engineer is a \"Solution Architect\" for the Office 365 migration project, as they have the responsibility for the \"big picture\" (the ePMbook, 2016). The senior engineer is also the team lead for the consulting group's Office 365 Engineers/Migration Specialist. The Senior Office 365 Engineer position will be part of every meeting with the customer to provide technical background that is required. This position is extremely well versed in Microsoft Office 365 and Microsoft Exchange. Junior Office 365 Engineer The Junior Office 365 Engineer is a \"Technical Architect\" for the Office 365 migration project. This position is a specialist in defining the technical components required for an Office 365 migration and is responsible in authoring technical architectural documents (the ePMbook, 2016). This position is well versed in Microsoft Office 365 and Microsoft Exchange. Migration Specialist The migration specialist is a \"Process Specialist\" for the Office 365 migration project, as they are considered to be an expert in running the migration process (the ePMbook, 2016). The migration specialist is charged with the following duties: Run Pre-Migration Checks before a mailbox is migrated. Build migration jobs Monitor migration jobs Run Post-Migration task after each migration Send a daily migration report to the project manager with success, failures, and issues. Project Coordinator The Project Coordinator provides support to the Project Manager and to the overall Project Team. The Project Coordinator will schedule all meetings, track the detailed plan, manage documentation, and prepare reports (the ePMbook, 2016). Communication & Training Specialist The Communication & Training Specialist is charged with managing, creating, and publishing all communication that will be sent out in regards to the Office 365 migration project. This position will exploit a range of communications media to achieve their communication goals (the ePMbook, 2016). This position will identify and publish training requirements for end-users, help desk staff, and administrators (the ePMbook, 2016). While this position will author some training documents, it will rely on the engineering staff to assist with the content creation. Microsoft Premier Engineer The Microsoft Premier Engineer shares the Solution Architect position with the Senior Office 365 Engineer. This position is filled directly by Microsoft, with an individual that has the ability to contact back-end support resources from Microsoft. Summary Migrating an organization to Office 365, is usually seamless to the enduser, minus a few technical issues. However, looking at the human resources that are required for such a project, proves that this project is anything but seamless. Migrating an organization such as Coca Cola will require a lot of highly skilled individuals to ensure the transition goes as smoothly as possible. The team will include individuals from the IT Security team, IT Systems Admin team, the Help Desk team, and a group of consultants that specialize in migrating organizations to Office 365. With email being one of the most critical business applications, downtime of any kind can cause massive issues for the business at hand. An important part of a project is to ensure the proper human resources are in place. Creating an organizational chart with descriptions of each position will make the task of assigning proper human resources much easier for the organization. References Automatic Data Processing INC., 2017. Retrieved from https://workforcenow.adp.com/jobs/apply/posting.html? client=Invitation&jobId=189301&source=IN The Coca Cola Company. (2016). 2015 10-K form. Retrieved from https://www.sec.gov/Archives/edgar/data/21344/000002134416000050/a201 5123110-k.htm The ePMbook. (2016). \"Communication\". Retrieved from http://www.epmbook.com/index.html Shipman, B. (2017, March). Phone interview with C Markovits Individual Assignment #3 Project Schedule (Week 5) Purpose: Students start to become familiar with project management technology by using Project Libre to develop a project schedule. Outcomes Met With This Assignment: contribute to a team activity to accomplish the goals of a project, recognizing the unique strengths and talents of individual team members identify, analyze, and evaluate the factors that contribute to the project selection process plan a project that meets organizational goals and that has a high probability of success use appropriate technologies for researching, documenting, and communicating with stakeholders throughout the project life cycle Instructions: This assignment is the third of five individual assignments. You are expected to complete the assignment individually without any assistance. You will create a project charter. Step 1: Project Libre Before you start the project, access Project Libre to ensure there is no problem with using the tool. ProjectLibre - Compatible with either Windows or Mac computers. Note: There are two options for the software found at this link. Choose the second option, which is ProjectLibre, as the cloud option provides a very limited trial. Read the grading rubric for the assignment. Use the grading rubric while writing the paper to ensure all requirements are met that will lead to the highest possible grade. Step 3: Project Schedule Students will develop a comprehensive project schedule Task 1: Include at least five milestones and at least 10 tasks for each milestone. Task 2: Ensure milestones and tasks are properly sequenced using predecessors. Task 3: Assign human resources, task durations, and cost estimates to each task and ensure natural roll up to the milestone level Step 4: Submit the schedule in the Assignment Folder. Criteria Outstanding 2 points Project schedule reflect a Critical highly thinking/reasoning accomplished level of analysis, synthesis, evaluation and reasoning of the case material and Superior Good Substandard Failure 1.7 points 1.5 points 1.3 points 0 points Project schedule reflect an excellent level of analysis, synthesis, evaluation and reasoning of the case material and case study Project schedule reflect a satisfactory level of analysis, synthesis, evaluation and reasoning of the case material and case study facts resulting in partially correct conclusions that lack Project schedule reflect an unsatisfactory level of analysis, synthesis, evaluation and reasoning of the case material and case study facts, resulting in conclusions that are underdeveloped or lack soundly reasoned Project schedule reflect an unsatisfactory level of analysis, synthesis, evaluation and reasoning of the case material and case study facts, resulting in failure to draw little to no conclusions. (0 - 1.19) case study facts resulting in accurate, thorough, and soundly reasoned conclusions. facts resulting in accurately reasoned conclusions. development or detail that demonstrates insight into reasoning. conclusions. (1.2 - 1.39) (1.4 - 1.59) (1.6 - 1.79) (1.8 - 2.0) 1 point Presented all required columns Name, Duration, Start, Finish, Project Schedule Columns Predecessors, Successors, Cost, and Resource Names. (0.9 - 1.0) 2 points More than 8 major milestone and more than Milestones/Tasks 55 tasks/activities are identified with assigned task durations, predecessors, successors and 0.85 points 0.75 points Presented all required columns except one. Presented all required columns except two. (0.70 - 0.79) 0.65 points 0 points Presented all required columns except three or Failed to present columns. more. (0 ) (0.6 - 0.69) (0.8 - 0.89) 1.7 points Six to 8 major milestone and 55 tasks/activities are identified with assigned task durations, predecessors, successors and 1.5 points 1.3 points 0 points Five major milestone and 50 tasks/activities are identified with assigned task durations, predecessors, successors and appropriate Attempted to create milestone and tasks but does not meet the minimum requirement of milestones or tasks or missing task durations, predecessors, successors and Failed to create major milestones and tasks or failed to assign durations, predecessors, successors and appropriate constraints. (0 - 1.19) appropriate constraints. appropriate constraints. (1.8 - 2) (1.6 - 1.79) constraints. appropriate constraints. (1.4 - 1.59) (1.2 - 1.39) 1.7 points 2 points Resources Specified all resources as appropriate in the Resources tab. Assigned a cost for each resource. 1.3 points 1.5 points Specified most all of the resources as appropriate in the Resources tab. Assigned a cost for each resource. (1.8 - 2) Specified some all of the resources as appropriate in the Resources tab. Assigned a cost for each resource. Assigned Resources & Roll Up Costs Assigned all resource(s) to each task/activity and ensured a natural roll up of costs to the milestone level and for the overall project. (1.8 - 2) 1.7 points Assigned resource(s) to each task/activity and ensured a natural roll up of costs to the milestone level and for the overall project but failed to 0 points Failed to specify resources and failed to assign a cost for each resource. (0 - 1.19) (1.4 - 1.59) (1.2 - 1.39) (1.6 - 1.79) 2 points Attempted to specify resources as appropriate in the Resources tab but are missing many of the resources or failed to assign a cost for each resource. 1.5 points Assigned resource(s) to each task/activity and ensured a natural roll up of costs to the milestone level and for the overall project but failed to assign 34 resources or failed to appropriately roll up 3-4 costs to milestone 1.3 points Attempted to assigned resource(s) to each task/activity and ensured a natural roll up of costs to the milestone level and for the overall project but failed to assign 5 or more resources or failed to appropriately roll up 5 or more costs 0 points Failed to assign resources to each task and did not roll up costs to milestone level. (0 - 1.19) level. assign 1-2 resources or failed to (1.4 - 1.59) appropriately roll up 1-2 costs to milestone level. to milestone level. (1.2 - 1.39) (1.6 - 1.79) 0.5 points Attention to instructions Demonstrates exceptional understanding of requirements responding completely to each aspect of assignment including minor aspects of the assignment such as using third person writing, required use of course readings, and assignment format. 0.425 points Demonstrates excellent understanding of requirements; missed one minor aspect of assignment. (0.4 - 0.449) 0.375 points 0.325 points 0 points Demonstrates Fails to show a firm satisfactory understanding of understanding of requirements; missed requirements; missed a two key elements or key element or two several minor aspects of minor aspects of assignment. assignment. (0.35 - 0.399) Fails to demonstrate understanding of assignment requirements. (0 - 0.299) (0.3 - 0.349) (0.45 - 0.50) Writing 0.5 points 0.425 points 0.375 points 0.325 points 0 points Mechanics Strictly adheres to standard usage rules of written English, including but not limited to capitalization, punctuation, runon sentences, missing or extra words, stylistic errors, spelling and grammatical errors. No errors found. No contractions or jargon used. (0.45 - 0.5) Excellently adheres to standard usage of mechanics: conventions of written English, including capitalization, punctuation, and spelling. One to three errors found. (0.4 - 0.449) Satisfactorily adheres to standard usage rules of mechanics: conventions of English, including capitalization, punctuation, and spelling. Four to 10 errors found. Minimally adheres to standard usage rules of mechanics: conventions of written English, including capitalization, punctuation, and spelling. More than 10 errors found. (0.3 - 0.349) (0.35 - 0.399) Does not adhere to standard usage rules of mechanics: conventions of written English largely incomprehensible; or errors are too plentiful to count. (0 - 0.299)